Fig. · The Eight
1
Budget
price the running, not just the building.
2
Architecture
design for the second year.
3
Support
who picks up at three a.m.
4
Knowledge
what the tenth person needs.
5
Contracts
the fine print is the operating manual.
6
Process
small, rehearsed, repeatable.
7
Security
separation, quietly.
8
Cutover
project stops, service begins.
The eight assurance areas of opsasto — the original infographic, April 2017. Redrawn in the geelen & co. brand.

The infographic is the original one-page version of the framework. The eight tiles, arranged 4×2, each carrying a number, a name, and a one-line gloss. The chart did most of the early work of making the framework portable — you could pin it to a wall and the team would orient around it before anyone had read the long pieces.

The eight, with the gloss line for each, are:

  1. Budget — price the running, not just the building.
  2. Architecture — design for the second year.
  3. Support — who picks up at three a.m.
  4. Knowledge — what the tenth person needs.
  5. Contracts — the fine print is the operating manual.
  6. Process — small, rehearsed, repeatable.
  7. Security — separation, quietly.
  8. Cutover — the day the project stops and the service begins.

Pin the eight to a wall. The team orients before anyone has read the long pieces.

For the chapter-by-chapter walk-through — what each looks for, the working checklist, and the place each occupies in a typical engagement — see the method, in full.

Why eight?

Not because eight is magic. Because the categories cluster naturally there: any fewer leaves real risks unaddressed; any more starts to subdivide things that are in practice one decision. Eight is the smallest stable set that covers the lifecycle. It has held up across engagements; the names get tuned occasionally, the count doesn't.

From the original.

// Original artwork from opsasto.blog (2017-04)